Infront new customer installing the add-in: login box keeps on appearing
This issue appears in v2.10048 and was fixed in 2.10049. The login box keeps on appearing, preventing you from launching any command.
To fix the problem, either upgrade to 2.10049 or follow the steps below:
- Right-click on Data Engine icon in notification area
- Click on “Advanced Settings” and navigate to tab “Advanced”
- In root URL, replace “https” by “http” and replace “infrontanalytics” by “infinancials”
- Restart Data Engine
Before:
After:
Navigation menu
- Excel Add-in Help Center
- Infront tab and ribbon missing when I open Excel
- Unable to connect to Infront Analytics server
- Error when opening a workbook: “Security warning…”
- Error when opening a workbook: “This workbook contains links…”
- Error when opening a workbook: “We can't update some of the links…”
- Error when refreshing a workbook: “The file could not be accessed…”
- Error when refreshing a workbook: “Cannot run the macro…”
- #Err Rate message displayed in cell
- #NA Period NoPerm message displayed in cell
- Error when trying to use the add-in: "The program can't start because api-ms-win-crt-runtime-I1-1-0.dll is missing..."
- Error when trying to refresh an Excel model or connect to the Infront Analytics Engine
- Cyber security solutions prevent the add-in from working properly
- Excel prompt Office File Validation error message "Office has detected a problem with this file"
- Error when refreshing a model: "Sorry, Excel can't open two workbooks with the same name at the same time"
- Function module Excel add-in disabled
